By creating an account, connecting an Instagram/Meta account, or using Convly, you agree to these Terms of Service. If you use Convly on behalf of a business or team, you represent that you have authority to bind that organization.
If you do not agree to these terms, do not use Convly.
Convly is a SaaS platform that helps creators, sellers, and small teams manage Instagram interaction automation, including comment replies, DM automation, message templates, quick replies, lead capture, campaign resources, activity logs, analytics, billing, and feedback.
Some features may be in beta, coming soon, limited, or temporarily unavailable. We may change, add, suspend, or discontinue features to maintain service quality, security, legal compliance, or Meta/Instagram platform compliance.
By using Convly, you represent that:
Convly uses official Meta/Instagram APIs for features that require an Instagram connection. By connecting your Instagram account, you authorize Convly to access data and perform actions required by the features and automations you configure.
You agree to comply with all applicable Meta, Instagram, developer, messaging, commerce, anti-spam, privacy, and technical requirements. Convly is not an official Meta or Instagram product and is not affiliated with, sponsored by, or endorsed by Meta.
You are responsible for the content, messages, replies, campaigns, audiences, lead collection, and automation configuration you create in Convly.
You may use Convly only for lawful, consent-respecting, platform-compliant automation. You may not use Convly to:
We may suspend or terminate access if your usage risks harming users, Convly, Meta/Instagram, third-party services, or the public.
If paid features are available, pricing, usage limits, billing periods, and plan benefits will be shown on the pricing or billing page. Payments may be processed by third-party payment providers.
You are responsible for keeping payment and billing information accurate. Failed payments may result in restrictions, downgrade, or loss of access to paid features. Unless stated otherwise at checkout or required by law, fees already paid are non-refundable once the service has been provided.
Beta, free, trial, or promotional access may be changed, limited, or ended at any time.
Content you create or upload in Convly, including automation rules, message templates, campaign resources, lead forms, feedback, and support materials, remains yours or your licensors'.
You grant Convly a limited permission to host, process, transmit, display, analyze, and store that content only as needed to operate, secure, support, and improve the service and to comply with legal or platform requirements.
You represent that you have the rights, notices, permissions, and lawful basis needed for the content, contacts, leads, messages, and campaign data you process through Convly.
Convly, including its code, design, brand, interface, documentation, workflows, and platform content, belongs to us or our licensors. You may not copy, modify, distribute, create derivative works from, or use Convly's intellectual property except as allowed by the service or with written permission.
We work to keep Convly reliable, but we do not guarantee that the service will always be uninterrupted, error-free, secure, or compatible with every third-party API or policy change.
Convly depends on third-party services, including Meta/Instagram, hosting, database, authentication, payment, email, analytics, and monitoring providers. Outages, policy changes, rate limits, app reviews, permission changes, or restrictions from those providers may affect Convly's functionality.
Convly does not guarantee follower growth, revenue, message deliverability, platform approval, or that your Instagram account will never be restricted.
We may suspend or terminate your access if you violate these terms, misuse the service, create legal/security/platform risk, fail to pay applicable fees, or if required by law or third-party platform policies.
You may stop using Convly at any time, disconnect Instagram/Meta access, and request data deletion through the available contact channel. Some data may be retained as described in the Privacy Policy.
Convly is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, and error-free performance.
You are responsible for reviewing automations before enabling them and for ensuring your use of Convly complies with applicable laws, platform policies, and your own privacy notices.
To the fullest extent permitted by law, Convly is not liable for:
You agree to defend and hold Convly harmless from claims, losses, costs, damages, or liabilities arising from your use of the service, content or data you process, violation of these terms, violation of law, violation of platform policies, or infringement of third-party rights.
We may update these terms to reflect product changes, provider requirements, legal requirements, or operational needs. If changes are material, we will provide notice through email, dashboard notice, or this page when appropriate. Continued use after changes take effect means you accept the updated terms.
These terms are governed by the laws of the Republic of Indonesia. Disputes will first be handled through good-faith communication and negotiation. If unresolved, disputes will be handled by the competent forum in Indonesia.
Questions about these Terms of Service can be sent to: satriabahari.dev@gmail.com